One of the most common mistakes organizations make when implementing technology solutions is “closing” the project when the system goes live. To achieve the maximum Return on Investment organizations should focus on data analysis and product enhancements that drive continues improvement.
Contact a Technology Associates representative today to learn more about our post implementation capabilities.
Our Experience
Technology Associates provides a wide range of solutions to support your organization in attaining its Asset Management goals.
Annual or One Time EAM Utilization Audits
Technology Associates performs data analysis, process reviews and personnel interviews to develop an unbiased picture of your Asset Management Organization. We then validate our findings against other organizations with similar requirements and industry best practices to develop a formal report on opportunities for improvement, many of which can be achieved internal to the client organization.
Monthly / Quarterly EAM Mentoring
Often as organizations “go-live” with new technology solutions they suffer from a sharp learning curve. Our Mentoring offering is designed to increase client confidence during this critical period by providing supplemental training, data analysis and general recommendations and guidance. As the client becomes more confident in their abilities the Mentoring cycle moves to Quarterly or Semi-Annual on-site support and with associated Monthly Status Calls. The focus of Mentoring also shifts from basic support to advanced administration and data analysis.
Training
Technology Associates offer Product Based Training, similar to that offered by software vendors as well as Role Based Training. Role Based Training classes focus on the Client’s processes, data and configuration. Instructors develop a Client Specific Training Guide, Quick Reference Materials and Training Classes are conducted by function (Technician, Purchasing, Planner, etc)
